Frequently Asked Questions

Quick and easy replies to the most common questions

What is Verticlu Hosting?

We provide premium game server hosting with lots of flexibility and ease of use. Our goal is to be as transparent as possible and provide everyone with an amazing experience!

How do I get started?

To get started, simply choose your game, select a hosting plan, and follow the instructions to configure your server settings. You’ll then be able to access and manage your server through your own admin panel.

Do I need any technical skills to manage my server?

No! Our hosting plans come with an easy-to-use control panel that simplifies server management. We also provide guides and customer support if you need assistance.

Can I modify the game server settings?

Yes, most games allow you to customize settings like maps, mods, difficulty levels, and player limits. You can configure these settings via the control panel.

What is the uptime guarantee for my game server?

We offer a 99.9% uptime guarantee, ensuring your server remains online and available for your players.

How many players can join my game server?

Player limits are changed via the admin panel. We do not charge extra for additional player slots!

Can I install mods or plugins on my game server?

Yes, most games support mods and plugins. You can install them via the control panel, or in some cases, you may need to upload them manually. If your chosen game supports mods, all our plans support mods as well!

Can I run a private or public server?

You can choose to run either a private or public server. If you run a private server, you can set up password protection or whitelist specific players.

How do I back up my game server?

Our control panel includes options to schedule automated backups or perform manual backups of your game server.

What happens if my game server crashes or has an issue?

Our support team is available 24/7 to assist with any server issues. If there’s a technical problem, we’ll work to resolve it as quickly as possible.

How long does it take to set up a game server?

Most game servers are set up within a few minutes of placing your order. Once your server is ready, you’ll receive login details and instructions on how to access it.

Do you offer modded server hosting?

Yes, we support modded game servers for games that allow modding (e.g., Minecraft, ARK). You can install mods, adjust settings, and tweak the server to your liking.

What is the pricing for game server hosting?

Our pricing is based on the game, server resources, and number of players. You can check our pricing page to find the best plan for your needs. In addition all our yearly plans include 2 months free!

Can I upgrade or downgrade my hosting plan?

Submit a ticket via our Ticket system to receive help with upgrading and downgrading your plan.

Do you offer dedicated servers or only shared hosting?

We only offer Dedicated hosting! You will never share Cores, Threads and Ram with other users

How do I manage my server while I’m away?

Our control panel is web-based, so you can manage your server from any device with an internet connection.

What kind of customer support do you offer?

We offer 24/7 customer support through our Ticket System and email. Additionally, we have a knowledge base with guides and FAQs to help you troubleshoot common issues on your own.